Frequently Asked Questions
How does payment work?
To get started, I require a 50% upfront deposit. The remaining 50% is due once the project is completed and before your Shopify store goes live. For ongoing support or maintenance, we’ll agree on a monthly or one-time fee.
How long will my Shopify store take to build?
Project timelines depend on the scope and how quickly I receive your content and feedback. We’ll set a clear timeline before starting, and I’ll keep you updated throughout the process.
How many revisions are included?
Every project includes 2 free rounds of revisions after the initial draft. This helps ensure your store looks and functions exactly the way you want. Additional revisions are available at an extra cost.
Can I get a refund if I change my mind?
Because each project is custom-built, I don’t offer refunds once work has started. However, if you cancel before any work begins, I may be able to refund your deposit (minus processing fees).
What do I need to provide?
To start your project, I’ll need your logo, branding assets, product info, store content (like text and images), and any inspiration or examples you like. The faster I get your materials, the faster we can launch!
What happens after my store goes live?
You’ll get 30 days of free post-launch support for minor changes or bug fixes. Need ongoing updates or monthly support? I offer flexible maintenance plans too.
Will my information stay private?
Absolutely. All your business details, content, and store information are 100% confidential and will never be shared.
Who owns the website after it’s done?
Once the final payment is made, you own everything—the code, design, and content created for your Shopify store. I may showcase it in my portfolio unless you prefer otherwise.