Privacy Policy
Last updated: March 31, 2025
This Privacy Policy describes how Luis Dev Studio ("we", "us", or "our") collects, uses, and handles information when you install or use our Shopify apps.
Information We Collect
When you install one of our apps, we may collect:
- Your Shopify store domain and basic store information provided by the Shopify API.
- Information you submit through app settings or configuration forms.
- Usage data such as feature interactions, to help us improve the app experience.
We do not collect personal data from your customers beyond what is necessary for the app to function.
How We Use Your Information
- To provide and maintain app functionality.
- To respond to support requests.
- To identify and fix bugs or performance issues.
- To send important notices related to the app (e.g., breaking changes or deprecations).
Data Sharing
We do not sell, rent, or trade your data to third parties. We may share data with trusted service providers (e.g., hosting, analytics) strictly to operate our apps, under confidentiality agreements.
Data Retention
We retain your store data for as long as your app subscription is active. Upon uninstall, we delete your store data within 30 days unless a longer retention period is required by law.
Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All communication between our apps and Shopify uses HTTPS.
Your Rights
You may request access to, correction of, or deletion of your data at any time by contacting us. To exercise these rights, email us at hello@luisdevstudio.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice within the app or updating the date at the top of this page.
Contact
If you have any questions about this Privacy Policy, please contact us at hello@luisdevstudio.com.