Refund Policy – Your Guide to Refund Eligibility and Process
At Luis Dev Studio, we strive to provide high-quality services and ensure customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be offered.
1. No Refunds After Work Begins
All payments are non-refundable once the first payment has been made and work has started. This includes the initial deposit and any subsequent payments.
If the project is canceled before any work has begun, a refund may be considered on a case-by-case basis.
2. Non-Refundable Items
The following are non-refundable:
- Any payment made after work has started, regardless of project stage.
- Completed projects that meet all agreed-upon requirements and specifications.
- Expenses incurred by Luis Dev Studio in the course of the project.
- Situations where the client changes their mind or alters the project scope after work has begun.
3. Refund Method
In the rare case a refund is approved (before work has started), it will be issued using the original method of payment.
4. Marketing Services
No package includes marketing services. Our packages include on-page SEO, but services like paid ads, email marketing, or social media management are not included and must be arranged separately.
5. Post-Delivery Changes
After project delivery, any product upload, edit, removal, or other modification is charged at $5 per action. Post-delivery changes are non-refundable.
6. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page.
Last updated: 03/28/25
Contact Us
If you have any questions, email us at hello@luisdevstudio.com