Project Policy – How We Manage Shopify Projects

At Luis Dev Studio, we value transparency, communication, and efficiency. This Project Policy outlines how we work to ensure a smooth and successful collaboration.

1. Project Scope

All projects begin with a clear scope, timeline, and price agreed upon by both parties.

Any additional features or major changes after the project starts may result in extra charges and extended timelines.

2. Communication

We primarily communicate via email and scheduled video calls.

We aim to respond to all messages within 1 business day.

3. Timeline

Timelines depend on project complexity. We’ll provide an estimated completion date and keep you updated throughout.

Delays in receiving content, feedback, or approvals from your side may affect the timeline.

4. Revisions

Most projects include 1–2 rounds of revisions after delivery.

Additional revisions outside the agreed scope may incur extra charges.

5. Client Responsibilities

To keep the project moving smoothly, we may need:

• Timely feedback and approvals
• Access to your Shopify store (when applicable)
• Content, images, or assets (if required)

6. Delivery

Final files, access, or handover instructions will be shared after full payment is received.

We’ll also guide you through the final setup if needed.

7. Support

We provide limited post-launch support (usually 7–14 days) to fix any bugs or issues.

Ongoing support or future updates can be arranged under a maintenance plan or hourly rate.

Questions or concerns?

We’re here to help—email us anytime at hello@luisdevstudio.com.